Zain Jordan has renewed its partnership with Jordan River Foundation (JRF), reinforcing its active role in empowering local communities — especially women and children — and strengthening collaboration in the field of community service across all governorates of the Kingdom.

This renewed partnership stems from Zain’s belief in Jordan River Foundation’s efforts to help individuals face economic and social challenges, reaffirming the company’s commitment to supporting the Foundation’s initiatives, particularly the Child Safety Program.

Under the renewed agreement, Zain will continue to provide exclusive telecom and internet services to all child and family protection programs and initiatives run by the Foundation. Zain also maintains its ongoing support for the 110 Family and Child Helpline, which offers free referral and support services to protect children and families from all forms of abuse. Additionally, Zain provides specialized training for the educational counselors who manage the helpline, enhancing their skills and enabling them to respond effectively to child abuse cases.

This year, Zain launched two awareness campaigns to promote the helpline’s services: the first through its official social media channels, and the second via targeted SMS messages to its subscribers — both aimed at raising public awareness about the helpline and how to access its services. Zain also delivered two training sessions for the JRF team: one focused on digital transformation, and the other on mental health, to ensure the continuous improvement of service quality.

This agreement extends a partnership that has lasted for more than 10 years, reflecting the shared commitment of Zain and Jordan River Foundation to social responsibility and humanitarian work, in pursuit of a safe and supportive environment for children and families throughout Jordan.